<ARENA LIVE 2020 Information and precautions for the event＞

Please be sure to read the following information and precautions carefully before attending this performance.

★ Regarding prevention ofコロナ-19 infection and its spread

・Those who fall under any of the categories listed below will be denied entry on the day.

①Those who have traveled abroad within two weeks prior to the performance and are unable to provide proof of a negative test result.

②Those with a fever of 37.5℃ or higher, those who have consumed alcoholic beverages, or those with symptoms such as cough, fatigue, runny nose, headache, vomiting, or loss of smell or taste.

3) Those who have a family member suspected of being infected

④Those who cannot keep personal information

⑤Those who have tested positive forコロナ-19 within 14 days prior to the performance date

⑥Those who have had close contact with someone who tested positive forコロナ19 within 14 days prior to the performance date.

-If you have an underlying medical condition (high blood pressure, diabetes, cardiovascular disease, respiratory disease, cancer, etc.) or are pregnant, please make a careful decision after referring to information from relevant organizations.

・If you are under the age of 20, please download and fill out this form and submit it to a staff member near the entrance on the day of the event.

Please note that you will not be allowed to enter if you do not submit this document.

・Wearing a mask is strictly required inside the venue. Please bring your own mask. Anyone not wearing a mask will be denied entry.

・Please take your own temperature before coming to the venue.

・When entering and leaving, we will take your temperature and disinfect your hands.

・Admission will be regulated. We will set an admission time for each customer, so please come at the designated time.

If you arrive early, you will not be allowed entry, so we ask for your cooperation.

・After the performance, there will be regulated exits. Please wait in your seat until instructed by staff.

・All tickets will be available as electronic tickets only.

When entering, you will need to operate your own smartphone and tear off your electronic ticket to be admitted.

・Seats will be sold at intervals to maintain social distancing. You cannot sit next to an empty seat or with a companion.

Additionally, we ask that you remain in your seat during the performance and maintain distance from other customers.

・Please note that the personal information we collect when you make a purchase may be shared with government agencies.

In the unlikely event that we are unable to keep your personal information, please be sure to inform a member of staff when you arrive on the day, and we will keep it for you.

Your personal information will be stored for approximately one month and then destroyed.

・Please be sure to keep a record of your seat location for one month after the event date.

・Please register for theコロナ19 contact-confirming app (COCOA) recommended by the Ministry of Health, Labor and Welfare.

- Please refrain from shouting before, during, or after the performance.

・There are no smoking areas. Please use the restroom before coming to the venue, if possible.

・We cannot accept gifts or flowers on the day.

- Disinfectant will be installed in various places throughout the venue.

・Liquid soap and disinfectant will be provided in all restrooms.

- We will thoroughly clean the audience seating area, staircase handrails,扉handles, etc. inside the venue with disinfectant.

- Please take home any trash that may contain viruses, such as masks, gloves, face shields, and used tissues, with you and do not discard them at the venue or station.

- It is prohibited to come to the venue after consuming alcoholic beverages, and to consume alcohol once inside the venue.

・In crowded areas, such as when entering the venue, please line up with space between you and keep conversations to a minimum.

・On the day of the event, staff will be wearing masks (and face shields in some cases) and rubber gloves.

-If you notice anyone in the venue who is not feeling well, or who appears to be unwell, please speak to a member of staff, or a member of staff will speak to you.

・If anyone who attended the venue becomes infected, please contact the relevant police station and then report the infection to the contact point for each performance.

・Please note that if you do not follow the above precautions and are denied entry, no refunds will be given.

- If you do not follow the instructions of the staff, you will be asked to leave.

・If you are coming in a wheelchair, please contact the relevant performance's contact information in advance after purchasing your ticket.

・If you are unable to attend due to illness or other reasons, please use the official ticket resale service.

For customers purchasing through the fan club, please click here (https://trade.tixplus.jp/)

For customers who purchased tickets through Ticket Pia, please click here (https://cloak.pia.jp/contents/guide/resale.html)

Contact Us

　　【横浜・東京公演】SOGO TOKYO 03-3405-9999（月-金12:00-13：00/16：00-17：00 ※祝日除く）

　　【 福 岡 公 演 】BEA 092-712-4221 （月・水・金 12：00-17：00） concert@bea-net.com

In the future, information on countermeasures and performance information may be updated under guidance from government agencies, so please check the official website.

By taking the various measures mentioned above, we will strive to prevent any infections from leaving the venue and operate the event to the best of our ability.

As a result, I sincerely hope that it will be a wonderful event.

We ask for your understanding and cooperation in order to prevent infection and the spread of the virus.

POWER PLAY MUSIC

SOGO TOKYO