We would like to inform you that Newsletter 31 will begin shipping from Thursday, December 28th.

It will take some time for the newsletter to reach all members.

(We will deliver in order, so please be patient.)

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Members who joined between November 1st and November 30

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It will be delivered on December 28th together with your new membership benefits.

(Please wait until January 22nd, and if you have not received it, please contact us via the regular inquiry form.)

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Members who joined between December 1st and December 31st

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The card will be delivered along with your new membership benefits in late January.

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Inquiries regarding undelivered newsletter 31

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If you have not received your package by Thursday, January 18, 2024, please contact us using the form below during the period for inquiries regarding non-delivery.

□ Inquiry period

Friday, January 19, 2024, 12:00pm - Thursday, January 25, 2024, 6:00pm

*Inquiries about undelivered items outside the period will be invalid.

*Please read the notes carefully before contacting us. We will provide you with detailed instructions at a later date.

Reshipment is scheduled for Thursday, February 8th.

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How to inquire about undelivered items

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https://secure.plusmember.jp/uverworld/1/questionnaire/62/2fd02/

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Notes

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*Important notice. Please read to the end.

⚪︎Unless the item has been returned to the fan club or you contact us within the inquiry period to inform us that it has not arrived, we will assume that it has been delivered to you.

⚪︎We will not be able to respond to any inquiries about undelivered items received after this period, so please be sure to contact us during the period.

⚪︎Members who have changed their address or surname after 6:00 p.m. on December 4, 2023 will have their items delivered to their old address and under their maiden name.

If your package has not arrived, please make sure to contact us using the designated form during the period for inquiries regarding non-delivery.

⚪︎We ask that you take great care when shipping your package, but there is a chance that the envelope may be torn when it is delivered.

If the contents are severely damaged, we will exchange the item; however, if there is no damage to the contents and only the envelope is torn, we cannot exchange it.

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To those who are hiring for the Nissan Stadium Live Report*2/15 Information added

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A special postcard will be given to those who purchase the newsletter 31 Nissan Stadium Live Report.

Shipment will begin on Thursday, February 22, 2024.