After authenticating your membership, you will be redirected to the Pia application screen.

I have confirmed how to apply

• 

• Electronic ticket issuance using the official "Neo SOUND WAVE" app can be done with a smartphone that has an internet connection and a phone number starting with 090/080/070.
  • (※For iPhone, SMS contract is required)
  [Supported OS]
  iPhone devices: iOS 10.0 or later (iOS 11.0 or later recommended)
  Android devices: "Android OS 5.0 or higher recommended" or higher

• *Electronic tickets are not compatible with "Feature Phones," "Raku-Raku Smartphones," "Galaho," "Tablet Devices," and "iPod touch."
  Also, some smartphones are not supported. Please be sure to check the incompatible models.

Compatible devices

Check compatible devices

An email will be sent by Pia to inform you of your application completion and the lottery results.
On the ticket display start date, you will receive an email from Tixplus (formerly EMTG) with instructions on how to receive your electronic ticket.
If you have specified domain reception settings, please make sure you can receive emails from "pia.co.jp" and "plusmember.jp". Also, please be careful with your spam settings.

Checked the email reception settings

• Tickets for the performance you have won can be picked up via the "UVERworld official app."

  To prevent unauthorized resale, deliveries can only be made using the smartphone device associated with the phone number you registered when applying.

  • *The "UVERworld Official App" can only be used with one phone number per Plus member ID. The same phone number cannot be registered to multiple accounts.
  • *If you are unable to receive your ticket due to reasons such as changing your phone number after changing your device or entering the wrong phone number when applying, please contact Tixplus customer support after you have started receiving your ticket.

How to receive your e-ticket and enter the venue

I have confirmed the method of receiving

• *Please make sure to enter the applicant's information in the "Pia" application form. The applicant will be the [member associated with the membership number used to log in to the fan club site].
• * Registration is not on a first-come, first-served basis.
• *Please be sure to check the Pia website for details and precautions regarding reception.
• *Cancellation after application and changes to the content after the reception is completed are not possible. In addition, cancellations and changes after purchasing tickets are also not possible. Please note.
• *If payment is not confirmed by the payment deadline, your order will be canceled.
• *We cannot answer any inquiries regarding seats or lotteries.
• *Only members who have purchased advance tickets can enter the venue. Unauthorized buying and selling (reselling) and transferring of tickets is prohibited.
• *Reselling or transferring tickets to a third party other than through the Share Member function is strictly prohibited, regardless of the purpose or reason. If we find out that you have made an illegal purchase or are unable to verify your identity, you will be denied entry. Please note that in such cases, we will not be able to refund the ticket price or any other fees.
• *Members found to have engaged in fraudulent transactions will be at a disadvantage in future lotteries.
• *Please note that members who are registered with overseas fan club services cannot apply.
• *If you are using an Android device, you may not be able to apply depending on your browser. In that case, please try changing your browser to Google Chrome.

I have confirmed the precautions

Please be sure to read the following information and precautions carefully before attending this performance.

★ Regarding the prevention and spread ofコロナ19

[Those who fall under any of the categories below will be denied entry on the day]

• ①Those who have traveled abroad within two weeks prior to the performance and are unable to provide proof of a negative test result.
• ② Those with a fever of 37.5℃ or higher, those who have consumed alcoholic beverages, or those with symptoms such as cough, fatigue, runny nose, headache, vomiting, or loss of smell or taste.
• 3) Those who have a family member suspected of being infected
• ④Those who cannot keep personal information
• ​⑤Those who have tested positive forコロナ-19 within 14 days prior to the performance date
• ​⑥Those who have had close contact with someone who tested positive forコロナ19 within 14 days prior to the performance date.
• -If you have an underlying medical condition (high blood pressure, diabetes, cardiovascular disease, respiratory disease, cancer, etc.) or are pregnant, please make a careful decision after referring to information from relevant organizations.

[For those under 20 years of age]

• ・Those under the age of 20 require parental consent for entry.
  Please download this form, have a parent or guardian fill it out, and submit it to a member of staff near the entrance on the day of the event.
  Please note that you will not be allowed to enter if you do not submit this document.
  The consent form will be kept by SOGO TOKYO for one month and then shredded.

[About the venue]

• ・Please refrain from speaking in the venue and wear a mask. Please bring your own mask.
  Anyone not wearing a mask will be denied entry.
  Regarding masks, please see the following information on the Ministry of Health, Labour and Welfare website.
  ≫ https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/dengue_fever_qa_00001.html#Q4-1
• - Please refrain from shouting before, during, or after the performance.
• ・Please take your own temperature before coming to the venue.
• ・When entering and leaving, we will take your temperature and disinfect your hands.
• - Disinfectant will be installed in various places throughout the venue.
• ・Liquid soap and disinfectant will be provided in all restrooms.
• - We will thoroughly clean the audience seating area, staircase handrails,扉handles, etc. inside the venue with disinfectant.
• - Please take home any trash that may contain viruses, such as masks, gloves, face shields, and used tissues, with you and do not discard them at the venue or station.
• - It is prohibited to arrive at the venue after consuming alcoholic beverages, bring alcoholic beverages into the venue, or consume alcoholic beverages once inside the venue.
• ・In crowded areas, such as when entering the venue, please line up with space between you and keep conversations to a minimum.
• ・On the day, staff members may be asked to wear masks, face shields and rubber gloves.
• ・If you see anyone violating the rules or morals, please inform a member of staff.
  (If you do not follow the instructions from staff, you may be asked to leave.)
• ​-If you notice anyone in the venue who is not feeling well, or who appears to be unwell, please speak to a member of staff, or a member of staff will speak to you.

[Regarding entry and exit regulations]

• ・Entry will be regulated.
  We will set an admission time for each customer, so please arrive at the designated time.
  If you arrive early, you will not be allowed to enter, so we ask for your cooperation.
• ・After the performance, there will be regulated exit.
  Please remain in your seat until instructed by an attendant.

[Ticket details]

• ・All tickets will be available as electronic tickets only.
• ・Please note that the personal information we hold when you make a purchase may be shared with government agencies. If we are unable to hold your personal information, please be sure to inform a staff member when you arrive on the day, and we will hold it for you.
  Personal information will be stored for approximately one month and then destroyed.
• ・You can change the information of your companions after the reception has closed, but please make the change in advance.
  ≫For customers who purchased tickets at the fan club reception, click here
• ・Please be sure to keep a record of your seat location for one month after the event date.
• ・ We are constantly reviewing whether or not to hold the performance in accordance with the guidelines of the Ministry of Health, Labor and Welfare.
  If the performance is held and the ticket purchaser decides not to attend,
  Ticket prices cannot be refunded under any circumstances.
  We understand that this is extremely difficult given the daily changing situation, but we ask that you consider carefully before purchasing tickets, and consult with and get the understanding of your family and other people around you before making your purchase.

[Regarding ticket trading]

• ・If you are unable to attend due to illness or other reasons, please use official ticket trading.
• 　The ticket trading period is scheduled to run from after tickets are issued until 11:59 AM on the day before the performance.
• *Ticket sales will begin approximately one week before the performance date.
• Due to system limitations, transactions cannot be made on the day of the performance.
• For customers who purchased through the fan club, click here
• *Ticket trading does not guarantee that the trade of listed tickets will be completed. Please be aware that we cannot provide refunds or other compensation even if the trade is not completed.

[Request to register forコロナ19 Contact-Confirming App (COCOA)]

• ・Please register for theコロナ19 contact-confirming app (COCOA) recommended by the Ministry of Health, Labor and Welfare.

[Other notes]

• - Please refrain from gathering in close proximity to the venue entrance or surrounding areas (convenience stores, etc.).
  In addition, please refrain from waiting for the performers to arrive or leave.
  (Staff may ask you to leave temporarily, such as while waiting for the venue to open.)
• ・There are no smoking areas. Please use the restroom before coming to the venue, if possible.
• ・We cannot accept gifts or flowers on the day.
• ・If you are coming in a wheelchair, please contact the relevant performance's contact information in advance after purchasing your ticket.

[If you become infected with the newコロナafter visiting the venue]

• ・If anyone who attended the venue becomes infected, please contact the relevant police station and then report the infection to the contact point for each performance.

[Regarding refusal of entry and expulsion]

• ・Please note that if you do not follow the above precautions and are denied entry, no refunds will be given.
• - If you do not follow the instructions of the staff, you will be asked to leave.

[Contact Information]

• For inquiries regarding each performance, please check the [special website].

In the future, information on countermeasures and performance information may be updated under guidance from government agencies, so please check the official website.

By taking the various measures mentioned above, we will strive to prevent any infections from leaving the venue and operate the event to the best of our ability.
As a result, I sincerely hope that it will be a wonderful event.

We ask for your understanding and cooperation in order to prevent infection and the spread of the virus.

I have confirmed the precautions