UVERworld Official Site "Neo SOUND WAVE"

FAQ

Q

I have paid my annual membership fee but I have not received my membership number via email.

A

The timing of email delivery will vary depending on your payment method.


● When paying by credit card

Once you have entered the necessary information and completed the procedure, your membership number will be sent to your registered email address.


●Convenience store payment

After making your payment at a convenience store, the procedure will be completed within 150 minutes and your membership number will be sent to your registered email address.

Depending on the email service you use, the email may have been sorted into your spam folder, so please check each folder again to see if the email is there.


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[Neo SOUND WAVE]_Notice of membership registration completion


Name

This time, UVERworld official fan club

Thank you for joining Neo SOUND WAVE.


We would like to inform you that your membership registration has been completed.

Please keep this email in a safe place so you don't forget it.

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Membership Number: Your membership number will appear here

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Plus member ID: Your Plus member ID will be displayed here

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*Your membership number/Plus member ID can be used as your login ID when using this site.

The password you will need to log in will be the password you registered when you signed up as a temporary member.

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*For au smartphone users

If you have set up "spoofing restrictions" in your au spam filter settings, even non-malicious emails such as newsletters and forwarded emails may be judged as spoofed and rejected.

In addition, due to the priority of spam filters, even if you register an email in the [Designated Receiving List Settings] while spoofing restrictions are set, you will not be able to receive emails that are subject to the restrictions, so please change your spoofing restrictions settings.

For details, please contact your mobile phone company.


If you have checked the above and still have not received an email, please contact us using the inquiry button below, filling in the necessary information (your name, email address, and phone number used when registering).

*If you do not enter accurate information, if optional fields are left blank, or depending on the content of your inquiry,our response may be delayed or we may not be able to respond.

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If the above example does not solve your problem
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