▼If you don't know your membership number
Please contact us by email with the following required information:
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・Name (in kanji)
・Name (furigana)
・Date of birth (8 digits in the Gregorian calendar)
・Registered phone number
・Registered email address
・Registered address
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»If you have an unknown membership number, please contact us here
▼If you don't know your password
If your registered email address is valid, please reset it using the link below.
»Reset here
If you are unable to reset your password due to a change in your email address, etc.
Please contact us by email with the following required information:
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・Name (in kanji)
・Name (furigana)
・Date of birth (8 digits in the Gregorian calendar)
・Registered phone number
・Registered email address
・Registered address
・Membership number or Plus member ID
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»Forgot your password? Contact us here
If any required information is left blank or insufficient, it may take some time for us to respond.
As we are unable to verify your details, we are unable to provide you with your membership number and password.
Before sending, please check to make sure there are no missing entries.
