UVERworld Official Site "Neo SOUND WAVE"

FAQ

Q

The "Privacy Policy" will be displayed.

A

"Cookies consent" may be displayed at the bottom of the page.

You must agree to this in order to view it.

We apologize for the inconvenience, but please click "Agree" and then try to log in.


■ If the "Cookies Agreement" screen does not appear and you are redirected to the "Privacy Policy"

After clearing your cache, please access the page again.


*If you delete cookies/cache, all login information for other sites will also be erased.

(You will be logged out.)

We recommend that you make a note of your login ID and other details in advance, as necessary.

The operating procedures for various settings may differ depending on the device.

If you are uncertain, please contact your mobile phone company.


▼If you are using iPhone (Safari)

1. From the home screen, select "Settings" - "Safari"

2. Tap "Clear history and website data."


*About using recommended browsers

The recommended browser for using this site from an iPhone is "Safari."

If you are logged in from a different browser such as Chrome,

Please try accessing/logging in from Safari.


▼If you are using Android (Chrome)

1. On your Android phone, open the Chrome app.

2. Tap the three dots in the top right corner of the screen.

3. Tap History > Clear browsing data.

4. At the top, select a time period: To delete everything, select All Time.

5. Under Cookies and site data and Cached images and files

Check the box next to it.

6. Tap Clear data


★For those who use Galaxy

The Galaxy phone comes with multiple browsers.

The "Browser" app is a Galaxy-specific app, so it will be difficult to provide support.

Please try it from Chrome.


▼Chrome app

https://support.google.com/accounts/answer/32050?hl=ja&co=GENIE.Platform%3DAndroid&oco=1

*We will show you how to delete Chrome app icons, cache, and cookies.

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If the above example does not solve your problem
Please contact us here.