We would like to inform you that Newsletter 29 will begin shipping from Friday, October 15th.

It will take some time for the newsletter to reach all members.

(We will deliver in order, so please be patient.)

​If you have not received your order by Monday, November 1, 2021,

Please contact us using the inquiry form for undelivered packages (to be provided at a later date) during the "enquiry period for undelivered packages" below.

●For members who joined between September 1st and September 30, the card will be delivered along with the new membership benefits around the end of October.

(Please wait until November 22nd, and if you have not received it, please contact us via the regular inquiry form.)

●For members who join between October 1st and October 31st, the card will be delivered along with the new membership benefits around the end of November.

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Inquiries regarding newsletter 29 not yet received

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□ Inquiry period

From 6:00 PM on Monday, November 1, 2021 to 6:00 PM on Monday, November 8, 2021

*Inquiries about undelivered items outside the period will be invalid.

*Please read the notes carefully before contacting us. We will provide you with detailed instructions at a later date.

*Reshipment will take some time. (Scheduled for around the end of November 2021)

□ How to inquire about undelivered items

Please contact us using the dedicated form for inquiries regarding undelivered Newsletter 29.

*The dedicated form for inquiries regarding undelivered mail will be provided at a later date.

(This is different from the usual contact form.)

【Notes】

*Important notice. Please read to the end.

・Unless the item has not been returned to the fan club or there is a notification of non-delivery within the inquiry period,

We will assume that the item has been delivered to you.

・We will not be able to respond to inquiries about non-delivery after the period has expired.

Please be sure to contact us during the inquiry period for items not yet received.

- Members who have changed their address or surname on or after September 15, 2021 will have their items delivered to their old address and under their maiden name.

If your package has not arrived, please make sure to contact us using the designated form during the period for inquiries regarding non-delivery.

- We ask that you take great care when shipping your package, but there is a chance that the envelope may be torn when it is delivered.

If the contents are severely damaged, we will exchange the item; however, if there is no damage to the contents and only the envelope is torn, we cannot exchange it.