UVERworld Official Site "Neo SOUND WAVE"

Information and precautions regarding UVERworld "THE LIVE" (Updated on 9/21)

NEWS 2022.07.21

Please be sure to read the following information and precautions carefully before attending UVERworld "THE LIVE".


★ Regarding the prevention and spread ofコロナ19

[Those who fall under any of the categories below will be denied entry on the day]

① Those who have traveled abroad prior to the performance and are currently undergoing the home quarantine period after entering Japan as stipulated by the Ministry of Health, Labor and Welfare

② Those with a fever of 37.5℃ or higher, those who have consumed alcoholic beverages, or those with symptoms such as cough, fatigue, runny nose, headache, vomiting, or loss of smell or taste.

3) Those who have a family member suspected of being infected

④ Those who cannot keep personal information

⑤ Those who tested positive forコロナ19 before the performance and are currently in the recovery period set by the Ministry of Health, Labor and Welfare.

⑥ Those who have had close contact with someone who tested positive forコロナ19 before the performance and are currently in the home quarantine period set by the Ministry of Health, Labor and Welfare.

-Those with underlying diseases (high blood pressure, diabetes, cardiovascular disease, respiratory disease, cancer, etc.),

If you are pregnant, please make a careful decision after referring to information from relevant organizations.

 

[For those under 20 years of age]

・Those under the age of 20 require parental consent for entry.

Please download this form, have a parent or guardian fill it out, and submit it to a member of staff near the entrance on the day of the event.

Please note that you will not be allowed to enter if you do not submit this document.

The consent form will be kept by SOGO TOKYO for one month and then shredded.


[About the venue]

・Please refrain from speaking in the venue and wear a mask. Please bring your own mask.

Anyone not wearing a mask will be denied entry.

Regarding masks, please see the following information on the Ministry of Health, Labour and Welfare website.

https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/dengue_fever_qa_00001.html#Q4-1

- Please refrain from shouting before, during, or after the performance.

・Please take your own temperature before coming to the venue.

・When entering and leaving, we will take your temperature and disinfect your hands.

- Disinfectant will be installed in various places throughout the venue.

・Liquid soap and disinfectant will be provided in all restrooms.

- We will thoroughly clean the audience seating area, staircase handrails,扉handles, etc. inside the venue with disinfectant.

- Please take home any trash that may contain viruses, such as masks, gloves, face shields, and used tissues, with you and do not discard them at the venue or station.

- It is prohibited to arrive at the venue after consuming alcoholic beverages, bring alcoholic beverages into the venue, or consume alcoholic beverages once inside the venue.

・In crowded areas, such as when entering the venue, please line up with space between you and keep conversations to a minimum.

・On the day, staff members may be asked to wear masks, face shields and rubber gloves.

・If you see anyone violating the rules or morals, please inform a member of staff.

(If you do not follow the instructions from staff, you may be asked to leave.)

-If you notice anyone in the venue who is not feeling well, or who appears to be unwell, please speak to a member of staff, or a member of staff will speak to you.


[Regarding entry and exit restrictions] *Updated 9/21

- For live house performances, there will be no regulated entry with entry times specified according to ticket number and seat number.

On the day, please follow the instructions of the staff when entering the venue.

・Admission to arena performances will be restricted.

We will set an admission time for each customer, so please arrive at the designated time.

If you arrive early, you will not be allowed entry, so we ask for your cooperation.

・After the performance, there will be regulated exits. Please wait in your seat until instructed by staff.



[Ticket details]

・All tickets will be available as electronic tickets only.

・We plan to hold the event with no space between reserved seats in front, behind, or on either side.

- Standing tickets will be available in the order of your ticket number and you can watch from any available position marked seat.

・Second floor standing and reserved standing seats are available at the rear of the reserved seats, and you can watch from the standing position indicated on your ticket.


・Please note that the personal information we collect when you make a purchase may be shared with government agencies.

In the unlikely event that we are unable to keep your personal information, please be sure to inform a member of staff when you arrive on the day, and we will keep it for you.

Your personal information will be stored for approximately one month and then destroyed.


<<Regarding accompanying persons>>

・You can change the information of your accompanying person, but please make the change in advance.

>>For customers who purchased at the fan club reception, click here

*Winners must attend in person

>>For customers who purchased tickets through other advance sales or general sales, please click here


- Please be sure to keep your seat location and serial number for one month after the event date.

・We are constantly reviewing whether or not to hold the performance in accordance with the guidelines of the Ministry of Health, Labor and Welfare.

 If the performance is held and the ticket purchaser decides not to attend,

Ticket prices cannot be refunded under any circumstances.


We understand that this is extremely difficult given the daily changing situation, but we ask that you consider carefully before purchasing tickets, and consult with and get the understanding of your family and other people around you before making your purchase.


[Regarding ticket trading]

・If you are unable to attend due to illness or other reasons, please use official ticket trading.

 The ticket trading period is scheduled to run from after tickets are issued until 11:59 AM on the day before the performance.

*Ticket sales will begin approximately one week before the performance date.

Due to system limitations, transactions cannot be made on the day of the performance.


>>For customers who purchased through the fan club, click here

>>For customers who purchased tickets through other advance sales or general sales, please click here


*Ticket trading does not guarantee that the trade of listed tickets will be completed.

Please understand that we cannot provide refunds or other compensation even if the trade is not completed.

*Tickets for the duo MUSIC EX CHANGE performance on August 9th will be issued the day before or on the day.

Therefore, ticket trading will not be available. (Updated on 7/23)


[Request to register forコロナ19 Contact-Confirming App (COCOA)]

・Please register for theコロナ19 contact-confirming app (COCOA) recommended by the Ministry of Health, Labor and Welfare.


[Other notes]

- Please refrain from gathering in close proximity to the venue entrance or surrounding areas (convenience stores, etc.).

Also,Please refrain from waiting for the performers to arrive or leave.

(Staff may ask you to leave temporarily, such as while waiting for the venue to open.)

・There are no smoking areas. Please use the restroom before coming to the venue, if possible.

・We cannot accept gifts or flowers on the day.

・If you are coming in a wheelchair, please contact the relevant performance's contact information in advance after purchasing your ticket.


[If you become infected withコロナ19 after visiting the venue]

・If anyone who attended the venue becomes infected, please contact the relevant police station and then report the infection to the contact point for each performance.


[Regarding refusal of entry and expulsion]

・Please note that if you do not follow the above precautions and are denied entry, no refunds will be given.

- If you do not follow the instructions of the staff, you will be asked to leave.


[Contact Information]

Please check the special website for contact information for each performance.


In the future, information on countermeasures and performance information may be updated under guidance from government agencies, so please check the official website.


By taking the various measures mentioned above, we will strive to prevent any infections from leaving the venue and operate the event to the best of our ability.

As a result, I sincerely hope that it will be a wonderful event.


We ask for your understanding and cooperation in order to prevent infection and the spread of the virus.


POWER PLAY MUSIC

SOGO TOKYO


Information and precautions regarding UVERworld "THE LIVE" (Updated on 9/21)

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