We would like to inform you that Newsletter 30 will begin shipping from Monday, December 19th.

This time, we are including a special "smartphone sticker" as a commemorative gift for the renewal.

We hope you will look forward to it along with the newsletter.

It will take some time for the newsletter to reach all members.

(We will deliver in order, so please be patient.)

If you have not received your order by Tuesday, January 10, 2023,

Please contact us using the inquiry form for undelivered packages (to be provided at a later date) during the "enquiry period for undelivered packages" below.

●For members who join between November 1st and November 30, the card will be delivered along with the new membership benefits in late December.

*The smartphone sticker will be sent separately on December 27th.

(Please wait until January 22nd, and if you have not received it, please contact us via the regular inquiry form.)

●For members who join between December 1st and December 31st, the card will be delivered along with the new membership benefits in late January.

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Inquiries regarding newsletter 30 not yet received

□ Inquiry period

From Tuesday, January 10, 2023, 6:00 PM to Tuesday, January 17, 2023, 6:00 PM

*Inquiries about undelivered items outside the period will be invalid.

*Please read the notes carefully before contacting us. We will provide you with detailed instructions at a later date.

*Reshipment will take some time. (Scheduled for late January 2023)

□ How to inquire about undelivered items

Please contact us using the dedicated form for inquiries regarding undelivered Newsletter 30.

*The dedicated form for inquiries regarding undelivered mail will be provided at a later date.

(This is different from the usual contact form.)

【Notes】

*Important notice. Please read to the end.

・Unless the item has not been returned to the fan club or there is a notification of non-delivery within the inquiry period,

We will assume that the item has been delivered to you.

・We will not be able to respond to inquiries about non-delivery after the period has expired.

Please be sure to contact us during the inquiry period for items not yet received.

・Members who have changed their address or surname on or after November 23, 2022,

Delivery will be to your old address and under your maiden name.

If your package has not arrived, please make sure to contact us using the designated form during the period for inquiries regarding non-delivery.

・We ask that you take great care when shipping your package,

There is a possibility that the envelope may be torn when it is delivered.

If the contents are severely damaged, we will exchange the item.

If only the envelope is torn, we cannot exchange it.