[Important] Regarding lost tickets
NEWS 2013.02.24
LIVE HOU SE TOUR 2013 ~ THE ONE ~ has entered the second half, with only three shows remaining.
(AR EN A LIVE 2013 ~ THE ONE ~ will start without any delay.)
Every performance with the crew is a different and exciting experience.
Now, although this is sudden, we have an important announcement and request regarding tickets.
Recently we have received many reports of lost tickets for performances.
We have provided the same answer to all customers, but we would like to inform all members again to please read the information below.
[Regarding lost tickets]
Tickets have the same value as cash vouchers and cannot be reissued.
(Regardless of whether or not you have a receipt)
Therefore, under any circumstances, customers without tickets will not be allowed entry.
In addition, many of the members who contacted us about their lost items
There are also cases where the item was found after careful searching.
Please stay calm and look carefully.
Please handle and store your tickets with care.
(AR EN A LIVE 2013 ~ THE ONE ~ will start without any delay.)
Every performance with the crew is a different and exciting experience.
Now, although this is sudden, we have an important announcement and request regarding tickets.
Recently we have received many reports of lost tickets for performances.
We have provided the same answer to all customers, but we would like to inform all members again to please read the information below.
[Regarding lost tickets]
Tickets have the same value as cash vouchers and cannot be reissued.
(Regardless of whether or not you have a receipt)
Therefore, under any circumstances, customers without tickets will not be allowed entry.
In addition, many of the members who contacted us about their lost items
There are also cases where the item was found after careful searching.
Please stay calm and look carefully.
Please handle and store your tickets with care.